About four years ago, I was at a 24-hour spa in Koreatown. It’s one of the Vogue top-secret best-bet salons—a really unusual place. It was my birthday, and I treated myself to a pedicure at 10 AM. And I said to the woman, “It’s so crazy that this is a 24-hour salon. Who works the night shift?” And she says, “I work the night shift.” And I said, “Well, it’s daytime. Who works the day shift? What do you mean?”
And she said, “I work six days a week, 24 hours a day, I live in a barracks above the salon, and on the seventh day, I go home to sleep in my bedroom in Flushing, and then I come right back to work.”
And I was like, This woman’s in prison. People had to shake her to keep her awake. And then she would do a treatment. I just thought it was crazy.
“The idea of cheap luxury is an oxymoron. It doesn’t exist. The only way that nail salons exist and manicures exist at the price they are in New York City is with someone else bearing the cost of your discount. And in New York City the person bearing the cost is the worker—and that’s the person who can least afford it.”